Frequently Asked Questions

 

What is an average group size?
On average, there are 25 students on each program. However, some programs may be smaller or larger due to interest level and reservation size.

How many leaders/chaperones are on each program?
We have a 10-1 student to teacher ratio (for summer programs, private groups may differ).

We also have a local Program Director on every program who are with the group 24/7 once the group arrives at their destination airport. They know the languages, history and cultures of the countries the program visits. They oversee all logistics and operations. Therefore, the leaders are focusing on the students to make they are safe, happy and healthy.

What is the age range on programs?
Our summer travel programs are open to 7th-12th grade students.

How do I enroll on a program?
Fill out our online enrollment form (on each itinerary page there is a green button that will direct you to the enrollment form). Complete the form, and make your initial deposit. This will secure your spot on the program, space is filled on a first come, first serve basis.

How does rooming work?
Students room with same sex students in 2, 3 or 4 to a room, depending on the hotel/destination.

How do I obtain a passport?
Visit https://travel.state.gov to review the necessary paperwork you need. We advise you obtain a passport as soon as possible.

Should I bring a copy of my passport?
Please bring a copy for your leaders and leave a copy at home, we also recommend that you take a digital image on your phone.

What are the validity requirements of a passport?
Your passport must be valid for at least 6 months after your return home date. If it is not valid for at least 6 months after your return date, you will need to renew your passport.

Do I need a Visa?
If your program requires a visa, or you are not an U.S. citizen, you will need to obtain any necessary visas at your own expense.

How much cash should a student bring on program?
Students should bring extra spending money as each family sees fit and destinatin. The only spending money students will need would be for lunches, soft drinks/juice, snacks and souvenirs. Your teacher-leaders will cover this in your pre-departure preparation meetings.

Is there a travel credit/debit card I should use?
We suggest you contact your bank before travel and discuss the different options. Make sure to notify your bank on the exact dates you will be traveling.

What cell phone plan should I purchase?
We suggest contacting your mobile carrier, most offer special plans you can add-on for international travel.

When can my child use their phone?
We ask all students to limit the use of phones or other communication devices to times when we are not engaged in program activities. Therefore, the best time is when they are in the hotel.

What should I pack?
Please see packing tips and recommendations here.

What size luggage can I bring?
Most of the time, airlines allow you to bring 62” LxWxH bag to check and 1 carry-on bag. The carry baggage limit is 45 linear inches LxWxH. We do not recommend a rolling carry-on bag, your carry-on should be a backpack. Your large luggage can have wheels. Keep in mind you will be responsible for carrying luggage your own luggage. Please contact your airline once you have your airline tickets for their exact requirements.

How much can my suitcase weigh?
We suggest no more than 44 pounds. This allows room for souvenirs and anything purchased on program. If your luggage is over 50 pounds, you will have to pay an overwight fee. Please contact your airline once you have your airline tickets for their exact requirements. Please note, you will likely be responsible for paying for checked bags directly to the airline at check-in.

When do we get the flight information?
E-tickets are released around 30 days prior to departure.

What if my child is under 15 and needs to be an Unaccompanied Minor?
You must contact your airline for their policies and fees. You would be responsible for paying these fees to the airline.

Will there be Wi-Fi on the program?
Most hotels will have Wi-Fi.

When will our pre-departure meetings take place?
Your Teacher- Leaders will be in touch with you to schedule the pre- departure meetings, these usually start about 3-4 months before your departure date.

What are the best apps for free overseas communication?
There are many apps that families can download to be able to communicate. A few of our favorites are WhatsApp and Facebook Messenger. Additionally, we will also set up Facebook groups for each program and departure date for families to utilize. The leaders will be posting updates using photos and messages while the group is traveling for parents.

What kind of adapter cords do they need to take on the trip for recharging cell phones?
A universal adapter that has an adjustable voltage is suggested for travel. This will also be covered during the pre-departure meetings and on our packing lists.

What vaccinations would you recommend?
We advise that you consult with your doctor to make sure you are up to date on the necessary vaccines depending on the countries you will be visiting.

If my child as health/allergy/dietary restrictions, will those be taken care of?
Yes, in the health form that families fill out, there is a place to put all restrictions. We then review them carefully and will notify every restaurant in advance of food allergies. Our leaders and program directors are very vigilant about health concerns. If there is any activity that is restrictive due to a health condition, your student can stay behind with a leader. Our leaders are well equipped to handle these types of situations. We also advice all parents to set up a 1-1 phone call with your teacher-leaders before departure to discuss your child and any potential concerns, tips, etc for us to take best care of them.

Please contact us with any additional questions, or to be put in touch with a teacher-leader or alumni family to learn more!

 

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