Booking Conditions

 

The Global Citizen Program ("GCP"), operated by Hart Travel Partners LLC ("HTP"), is the organizer of all travel programs described in these Booking Conditions. References to "GCP" throughout these Booking Conditions refer to Hart Travel Partners LLC.

These Booking Conditions apply to all travel programs departing between September 1, 2026 and December 31, 2028.

Program Inclusions

We believe families should know the full cost of their program before they enroll. That's why our programs are designed with transparent, up-front pricing. Every activity, sightseeing tour, entrance fee, destination transportation, and gratuity outlined in your specific itinerary is included, helping families budget with confidence and avoid unexpected expenses while traveling.

Unless otherwise noted on your individual program itinerary, your program price includes:

  • Round-trip airfare (when applicable)

  • Comfortable hotel accommodations with private bathrooms

  • Every student is guaranteed their own bed on all international programs—no bed sharing

  • A dedicated GCP Program Director accompanying your group throughout the program

  • Daily breakfast and dinner (please refer to your itinerary for destination-specific meal plans)

  • Sightseeing tours, cultural experiences, excursions, and educational activities included on your itinerary

  • Licensed local guides, where applicable

  • Entrance fees and admissions included on your itinerary

  • Airport transfers upon arrival and departure at your destination

  • All ground transportation throughout the program, including transportation between destinations by private motorcoach, train, ferry, or cruise, as outlined in your itinerary

  • All tips and gratuities for included meals, local guides, drivers, and other included services

  • 24-hour emergency support throughout your program

Please refer to your individual program itinerary for destination-specific inclusions, meal plans, and any program-specific exceptions.

Program Exclusions

While our programs are designed to be as inclusive as possible, the following items are not included unless specifically noted on your individual program itinerary:

  • Passport, visa, reciprocity, and other government entry or exit fees

  • Airline checked baggage, overweight baggage, and other airline-imposed baggage fees

  • Lunches and beverages with included meals (other than water), unless specifically noted in your itinerary

  • Personal expenses, shopping, and souvenirs

  • Free time activities

  • Travel insurance (unless purchased separately)

Please refer to your individual program itinerary for destination-specific inclusions and exclusions.

Enrollment & Payments

Reserving Your Space:

We encourage participants to enroll as early as possible, as space is limited and filled on a first-come, first-served basis. A participant's reservation is confirmed upon receipt of the required enrollment deposit.

Participants should register using their name exactly as it appears (or will appear) on their passport.

A $150 name change fee, plus any applicable airline fees, will apply to requested name changes after enrollment.

Monthly Payment Plans:

Monthly and installment payment plans are available for most programs.

If you have questions about your payment schedule or would like to discuss flexible payment options, please contact us at (978) 255-4601 or info@theglobalcitizenprogram.com. We're happy to help create a payment schedule that works for your family.

Payment Methods:

Payments may be made by:

  • Check

  • ACH (checking or savings account)

  • Credit Card

Please note that credit card payments are subject to processing fees charged by our payment processor. Rather than building these costs into our program prices, these fees apply only to participants who choose to pay by credit card. This allows us to keep our pricing transparent while ensuring families paying by check or ACH are not subsidizing credit card processing costs.

To ensure your payment is processed safely and securely, all payments are handled through our secure payment platform, WeTravel. Charges appearing on your bank or credit card statement will appear as "WeTravel."

Automatic Payments:

For your convenience, payment plans are automatically scheduled according to the payment option selected during enrollment. If you prefer not to use automatic payments, simply contact us by phone or email. We'll be happy to update your payment preferences and discuss alternative payment arrangements.

Late Enrollments:

Reservations made within 90 days of departure are accepted on a space-available basis and are subject to:

  • A $250 late enrollment fee

  • Any applicable airfare increase

  • The full program balance is due at the time of enrollment.

  • Participants enrolling after one or more scheduled payment due dates must bring their account current at the time of enrollment.

Late Payments & Returned Checks:

  • Payments received more than 30 days after the due date are subject to a $35 late payment fee.

  • Returned checks (NSF) are subject to a $35 returned check fee.

  • Participants with past-due balances may be subject to suspension or cancellation of their reservation if payment is not received.

Standard Payment Schedules

International Programs:

  • At Enrollment: $150 non-refundable enrollment deposit

  • 180 Days Prior to Departure: Account must have 35% of the total program price paid.

  • 150 Days Prior to Departure: Account must have 65% of the total program price paid.

  • 99 Days Prior to Departure: Final payment due and account must be paid in full.

Please refer to your individual program information for available payment plan options and due dates.

Domestic Programs:

  • At Enrollment: $99 non-refundable enrollment deposit

  • 180 Days Prior to Departure: Account must have 25% of the total program price paid.

  • 120 Days Prior to Departure: Account must have 50% of the total program price paid.

  • 60 Days Prior to Departure: Final payment due and account must be paid in full.

Please refer to your individual program information for available payment plan options and due dates.

Cancellations & Refunds

  • All cancellations must be submitted in writing, including by email.

  • Cancellation fees are based on the date written notice of cancellation is received.

  • Payments cannot be transferred to another participant or account.

  • Any payments made in excess of the applicable cancellation fee will be refunded to original form of payment.

International Programs & Domestic Programs with Airfare:

  • 180 days or more prior to departure: Full refund less a $350 cancellation fee and any travel insurance premium, if purchased.

  • 179–120 days prior to departure: Full refund less 35% of the total program price and any travel insurance premium, if purchased.

  • 119–60 days prior to departure: Full refund less 50% of the total program price and any travel insurance premium, if purchased.

  • 59 days or less prior to departure: No refund.

Please note that private groups may have different payment schedules and cancellation policies. Please refer to your individual program details.

Domestic Programs with Motorcoach:

  • 180 days or more prior to departure: Full refund less the $99 non-refundable enrollment deposit and any other non-refundable fees.

  • 179–120 days prior to departure: Full refund less 35% of the total program price and any other non-refundable fees.

  • 119–60 days prior to departure: Full refund less 50% of the total program price and any other non-refundable fees.

  • 59 days or less prior to departure: No refund.

Please note that private groups may have different payment schedules and cancellation policies. Please refer to your individual program details.

Itinerary Changes

While every effort is made to operate each program as published, GCP reserves the right to modify itineraries due to operational requirements, weather, local conditions, holidays, supplier availability, safety considerations, or other circumstances beyond our control.

GCP may substitute hotels, airlines, activities, transportation providers, sightseeing, departure cities, departure dates, or the order of the itinerary when necessary. Such changes do not constitute grounds for cancellation with a full refund.

All programs are subject to minimum and maximum participation requirements. If GCP is unable to operate a program as scheduled due to enrollment levels, participants may transfer to another available program or receive a full refund of amounts paid. If transferring to another program, a different program price may apply.

International & Domestic Flights

  • GCP uses regularly scheduled airlines.

  • Flight schedules, aircraft types, routing, and carriers are subject to change by the airline or GCP.

  • GCP is not responsible for airline delays, missed connections, schedule changes, lengthy layovers, or expenses resulting from airline disruptions.

  • Groups are not guaranteed to travel together on the same flights. If separate flights are necessary, group leaders will determine flight assignments.

  • Participants must travel on all segments of their ticketed itinerary. Missing any flight segment may result in the airline canceling all remaining flights. Any costs associated with reinstating travel are the participant's responsibility.

Special Flight Requests:

Special flight requests must be submitted in writing to info@theglobalcitizenprogram.com.

  • Special flight requests are subject to:

  • A $150 service fee

  • Any applicable airline fare difference

  • Airline change fees

  • Special requests are not confirmed until all applicable fees have been paid.

Special Flight Requests may Include:

  • Different domestic departure airport

  • Different international gateway

  • Extended stays

  • Land-only arrangements

Participants traveling independently are responsible for transportation to the first hotel and from the final hotel.

Unaccompanied Minors:

Travelers aged 15 or younger flying separately from the group may be required by the airline to use its Unaccompanied Minor (UM) service. Any applicable UM fees are determined by and paid directly to the airline.

Program Duration

Programs begin upon departure from the scheduled departure airport in the United States (or designated departure location for motorcoach programs) and conclude upon return to the designated arrival location.

For participants on land-only arrangements, services begin upon arrival at the first hotel and conclude upon departure from the final hotel.

Any travel arrangements made before or after the official program are not part of the GCP program and are the sole responsibility of the participant.

 

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